Privacy and Cookies Policy

Effective date: April 2022

 

Cookies declaration

 

What is a cookie? 

A cookie is a small datafile that is saved on your computer, tablet or mobile phone by your web browser. It is typically used to improve user experience and keep track of the settings users have selected and actions they have taken on a site. A cookie is not a program that can contain harmful programs or viruses.

 

Why and how the homepage uses cookies

Cookies help us get an overview of your visit to the homepage so that we can continually optimise and adjust the homepage to your requirements and interests. Cookies are used as part of our services in order to show content that is as relevant as possible to you.

 

What type of information do we collect?

We receive, collect and store email addresses and names provided to us via our contact form. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

How long are cookies saved?

How long cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the homepage. When cookies expire, they are automatically deleted.

 

This is how you can reject or delete cookies

You can always reject cookies on your computer, tablet or phone by changing your browser settings. Where these settings can be found depends on the type of browser you are using. If you do change the settings, please be aware that there will be some functions and services that you cannot use because they rely on the homepage being able to remember the choices you have made. You can choose to not receive cookies from Google Analytics here.

 

Privacy statement 

The protection of your personal data is important to us. We take confidentiality and security of your personal data seriously and will ensure that your information is processed according to the General Data Protection Regulation (“GDPR”). ‘We’ or ‘Hagal’ refers to the legal entity Hagal AS, VAT.no. 921 903 685, Hovfaret 8, 0275 Oslo, Norway, including its affiliate, Hagal Ocean AS. 

 

Hagal AS, by our Chief Legal Officer, is responsible for the processing of your personal information. You can contact us at any time if you have any questions concerning this policy, at privacy@hagal.com. 

 

As a customer or partner of Hagal AS, please read this privacy notice carefully. It provides important information about how we use your personal data and your legal rights under the GDPR: 

 

Customer and partner data

In order to provide you with our products and services, we will need to process personal data about you from time to time. The sections below highlight the different scenarios where we might process your personal data. 

 

Customer management system (CRM) and operations 

We may use your information to notify you about updates to our products and services. For the purposes of CRM, service level and general operations, we will process information that you have provided us with, including: name, position, email address and telephone number. 

 

​​The collection and use of personal data as described above takes place  pursuant to art. 6 (1) (f) of the GDPR and our obligations under our Data Processing Agreement with you. 

 

Newsletter and Hagal events 

We may use your information in order to send you our newsletters, tell you about our products and services, and invite you to our events. For the purposes of newsletters and invitations to Hagal events, we will process information that we already have about you, including: name, position, email address and telephone number.

 

If you no longer wish to receive our newsletters, information about our products or invitations to our conferences, you can use the opt-out link provided in the communication. The collection and use of personal data as described above takes place pursuant to art. 6 (1) (a) of the GDPR. 

 

Google Analytics 

We may use your personal data to generate insight data using Google Analytics. For the purposes of analytics, we will process the information you have already given us. The collection and use of personal data as described above takes place pursuant to art. 6 (1) (f) of the GDPR.  

 

Customer Survey

We may use your personal data in order to survey you for feedback. The information collected will be used to improve our service and processes. For the purposes of the customer survey, we will process the information you have already given us. The collection and use of personal data as described above takes place pursuant to  art. 6 (1) (f) of the GDPR. 

 

Sharing your data with Third Parties

In order to provide you with a better user experience, we may share your data with our partners and sub-processors. We use the following sub-processors: 

  1. Hubspot (marketing communications)
  2. Mailchimp (newsletter) 

Retention 

We only store your personal data for as long as it is necessary for the purposes described above. Newsletters, marketing and Hagal event invitations will be sent out until you opt-out or end your customer relationship with Hagal. 

 

Your rights under the GDPR 

You have the right to request additional information from us about how we process your personal information. You may request for us to correct your data if you locate any errors, access all the personal data we have stored about you, and delete your personal data. We will delete your personal data if we no longer have a legal and legitimate processing purpose. Further, you have the right to restrict our processing, object to our processing and to export personal data elsewhere.

 

To exercise your rights, please contact us at privacy@hagal.com. We will respond to your inquiry as soon as possible, and at the latest within 30 days. For your safety, we will require a method of information, such as a copy of your driving license or passport. 

 

Complaint 

If you believe that our collection, storage and use of personal data does not comply with our privacy notice or does not comply with Norwegian privacy law, you may complain to the local data protection authority here: https://www.datatilsynet.no/ 

 

Policy updates

We may update this policy from time to time – and adjust it to changes in national legislation. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.